Meet Our Head Office Team​

Head Office Team

The James Head Office Team may be small, but we pack a punch! We steer James with sharp business acumen, and a strong moral compass. Our roles all centre around supporting our business owners to grow successful and fulfilling businesses. We are agile, we are committed, and most importantly… we’re good people, and we bring good vibes to what we do.  

Rhiannon Simcocks


At the helm of our company’s journey is Rhiannon, a dynamic & forward-thinking leader who embodies the essence of innovation & collaboration

Justin Kelly

National Sales Director

Justin is one of the owners of James Home Services Australia Pty Ltd and our Director of Sales. Justin has been involved in this business for more than a decade, at every level.

Alan Carroll

Business Coach

Alan is one of our dedicated Regional Managers, working directly to support our Brisbane and Sydney based franchisees. He has a comprehensive background in franchising spanning decades.

Jo Dowling

Client Manager & Franchisee Support Coordinator

Jo is our Client Manager for James Home Services Australia. She’s a pocket rocket, a doer, a ‘let’s make it happen’ kinda woman.

Sonya Kelly

Regional Franchisor & Business Coach

Helping others to grow their businesses and succeed both professionally and personally is what gets Sonya out of bed in the morning. 



Ian Schubert

Business Coach

Over the last decade-and-a-bit Ian has worn just about all the James hats… from Regional Franchisor, to Lawn & Garden Care franchisee… to now, Business Coach.

Lara Grummit


Meet Lara. Lara is our all-things-finance whiz. Lara is an accountant, and operates her own successful accounting practice. But she is just as much an integral part of our team, as anyone else

Samantha Clotworthy

Digital Content Manager

Meet Sam! It’s hard to describe Sam’s role in a few quick words… because her role really is best summed up by ‘absolutely anything and everything creative we throw her way’.

Interested to know more about owing your own business?

Submit an enquiry and one of our team, will be in touch! 


Where are you based / would like to setup your business?