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Meet the Team – Sonya Kelly, Regional Franchisors, Cairns & Atherton Tablelands

Meet the Team – Sonya Kelly – Regional Franchisor, Cairns & Atherton Tablelands

Meet Sonya, our Regional Franchisor for Far North Queensland, supporting franchisees across Cairns the Atherton Tablelands and Mareeba. Sonya loves working with people! Helping others to grow their businesses and succeed both professionally and personally is what gets Sonya out of bed in the morning.

The role of the Regional Franchisor is critical.

Navigating the modern world of business can be daunting. As the first point of contact for franchisees in their James’ business, Sonya assists with training in business systems, marketing, workplace health and safety, recruitment, and all aspects of business coaching to help each franchisee achieve their goals.

“Having our regional manager available for appointments, for help and advice and walking beside us as we grew, has been invaluable.” Trevor & Michelle Hardy, Lawn & Garden Care – Atherton South.

One-on-one coaching, tailored to the specific needs of each franchisee is one of the services Sonya provides her franchisees. When she’s not interacting with franchisees, Sonya oversees brand awareness marketing and administration for the region, she connects with care agencies and other local businesses to help to grow the James Home Services brand in Cairns and Far North Queensland.

Two decades of hands-on training and mentoring have bolstered Sonya’s belief in team and the power of ‘together we achieve more’. She ensures that franchisees have access to networking and training and the enviable suite of business resources available through the James Home Services network.

“There is so much legally that you need to do and think of as a small business owner. Being with James Home Services along with Sonya’s help, all of this information is there.” Rob & Brylee Taylor – Interior Cleaning – Smithfield.

With 13 years in the franchise sector, Sonya believes that successful franchisees share three essential qualities; they follow the proven business system, they seek guidance and mentoring, and they connect regularly with the broader team.

“Without the support from the James’ Home Services team, it would have taken us a lot longer to learn how to quote correctly and how to run a business. We knew we were never alone and always had someone we could call.” Adam & Stacey Ross – Interior Cleaning – Mount Sheridan.

Sonya has an extensive background in customer service with experience in Small Business Development, Human Resources and Program Management across the Human Services sector. Her philosophy is that “drawing on our past knowledge & experience is important, but if we want to determine our future, we must be willing to learn, adapt and build new habits – and that’s not easy! I guess this is why I enjoy working with our franchisees, there’s always something new to learn and apply and it’s a privilege to walk that journey with people.”

If you’d like to know more about the support you receive as a franchisee in our Cairns, Atherton Tablelands and Mareeba area, then why not get in touch!

Submit an enquiry today and our team will be in touch.

Or, you can contact Sonya directly on 0427 395 512 or email her:

PS. Think owning your own business is out of reach financially? Have you heard about our subscription model? From as little as $100 per week + GST, we can get you started in your own James Home Services business.

More Information on subscribing to your own business

Want to speak to a real person about joining our network? Get in touch directly with our National Director of Sales; Justin Kelly on 0438 780 363

Want us to contact you? Submit an enquiry

James Home Services Lawn & Garden Atherton South